Global E-commerce Marketplace
E-commerce infrastructure that finally worked as hard as the founders did.
This female-owned global marketplace for artisans came to me with a beautiful brand but a chaotic backend.
Their tech was holding them hostage—gaps in analytics, clunky checkout flow, and a team working twice as hard for half the results.
We stripped it down and rebuilt it right.
Full infrastructure audit, custom analytics dashboard with Google Analytics and Shopify integration, user access management that actually made sense, and a checkout redesign that converted.
I embedded with their engineering team (Kanban planning, JIRA collaboration, the whole deal) to scope the IT roadmap and execute seamlessly—network upgrades, firmware rollouts, feature launches that stuck
The result?
A tech stack that scales with them, not against them.
Operations run smoother.
The team breathes easier.
BEFORE
Client inquiries flooded in as unstructured emails — no triage, no tracking, no resolution path. The team was buried in volume with no visibility into what clients actually needed.
AFTER
A custom support ticket process was built from scratch. Analysis revealed the majority of inbound contact was education-seeking, not
issue-reporting. A targeted resource library was built around that need — and true support tickets dropped to 3–4 per week, managed, measurable, and resolved.
Result: Dozens of unstructured emails → 3–4 structured support tickets per week.
M.D. w/ her own medical & wellness practice
Peace of mind through privacy, automation, and a VPN that actually works.
Jax is a high-performing IC at a hospital AND runs her own wellness business. She was drowning in manual workflows, worried about IP security, and frustrated by tech she didn't understand—specifically VPNs and AI tools everyone kept telling her to use.
I started with education.
Broke down industry terms, demystified VPNs, showed her how AI could automate the chaos instead of adding to it. Then we built her custom workflow—single-creator systems for batch content creation, secure templates for IP protection and legal compliance, and a router-level VPN deployment so every device on her network stayed protected without her lifting a finger.
The result?
Jax reclaimed her time, secured her work, and finally felt in control of her tech. She went from stressed to streamlined. That's the soft life in action.
Peace of mind through privacy, automation, and a VPN that actually works.
BEFORE
A high-performing physician running both a hospital role and a private wellness practice was drowning in manual workflows. Every Friday afternoon: 2–3 hours of patient file reconciliation after sessions. A network she couldn't trust to protect client data. Tech she didn't fully understand — and couldn't afford to get wrong.
AFTER
Patient file reconciliation now takes minutes per week — not a Friday afternoon. A secure, private network protects client data end-to-end and actively supports business development. What was a liability became infrastructure she can grow on.
Result: 2–3 hours of weekly manual reconciliation reduced to minutes. Secure network enabled active business growth.
Auto rims & detailing shop
From legacy chaos to cloud-powered clarity.
This downtown high traffic auto shop was running on borrowed time—outdated Windows OS, aging hardware, zero security protocols, and workflows held together by hope.
They needed a full system glow-up, fast.
I migrated them from legacy hardware to cloud infrastructure, reformatted and optimized their drives, set up secure user profiles, and deployed enterprise-grade security protocols. Then we built their workflow stack from scratch—programs installed, processes documented, steps created so the team could actually work instead of troubleshooting daily fires.
The result?
A full system glow-up. Secure, efficient, and built to scale.
BEFORE
The business was operationally hostage to a former leader who held all passwords, access keys, and system controls. Basic operations couldn't execute without them. Manual processes consumed the team's time daily. The infrastructure was built on borrowed time — outdated OS, aging hardware, zero security protocols.
AFTER
Full security sovereignty restored — 100% of access reclaimed, restructured, and secured. Legacy hardware migrated to cloud infrastructure. Secure user profiles deployed with enterprise-grade protocols. The workflow stack was rebuilt from scratch — processes documented, steps created, so the team could run their own business without daily troubleshooting fires.
Result: 100% security access reclaimed. 1–3 hours saved daily through workflow automation and documentation.
A business that operates in 2025, not 2005. Secure, efficient, and built to scale. No more tech-induced panic attacks.
Global Financial Services Institution Transformation
End-to-end digital transformation for a Fortune 500 financial institution, modernizing legacy systems and enhancing customer experience.
International Sportswear Brand On-Boarding & Implementation
Led enterprise-wide systems integration and user migration for 500+ employees across 12 countries, ensuring zero downtime during transition.
Ai-Driven Developer Insights & Analytics Reporting Tool
Built analytics dashboard leveraging AI to provide actionable development insights, improving team efficiency and reducing deployment errors by 40%.
Cybersecurity Infrastructure Overhaul
Deployed enterprise-grade security protocols and network hardening for a mid-sized tech firm, protecting sensitive data and achieving compliance with industry standards.
National Agricultural Manufacturing Firm System Optimization
Implemented intelligent automation solutions to streamline supply chain operations and reduced manual processing by 60%.
Multi-National Clothing & Lifestyle Retailer Infrastructure Design
Architect for a cloud-based infrastructure to support global operations, integrating POS systems, inventory management, and customer data platforms across 300+ retail locations.
Healthcare Analytics Platform - Streamlined Workflow
Developed a comprehensive data analytics solution enabling real-time insights for healthcare providers across 200+ facilities.
Boutique Wedding Planning Firm Automation & Client Management
Designed custom workflow automation system for a wedding planning business managing 50+ annual events. Implemented client portal, automated contract management, payment tracking, and vendor coordination tools— reducing administrative time by 70%
Independent Wellness Coach Digital Business Infrastructure
Built complete digital business foundation for a solo wellness practitioner transitioning from corporate healthcare to private practice. Established secure client data management, automated scheduling and intake systems, content creation workflow for social media, and HIPAA-compliant communication protocols.
PMP Certification, 2023
Project Management Professional credential—the gold standard for leading complex technical projects with precision, scope management, and strategic execution.
SCRUM Certification, 2025
Certified SCRUM practitioner, specializing in agile frameworks that keep teams moving fast, adapting smart, and delivering results that matter.
Pluralsight Achiever Award, 2020
Exceeded sales and success goals by 30%—proof that when you combine technical knowledge with genuine client impact, everyone wins.
GitHub Hubber Awards 2024: Most Likely to Brighten Your Day
Because technical expertise hits different when it comes with warmth, clarity, and the energy that makes hard problems feel solvable
Microsoft Partner “High Five” Award: Customer Nominated, 2024
Recognized for delivering premium training and learning experiences that empower teams to win together—nominated directly by the clients who experienced the transformation.
Apple Product Professional Certification, 2018
Certified for extensive product knowledge and application expertise across the Apple ecosystem—because understanding how people actually use technology is half the battle.
GitHub SVP Highlight: Team Rise Award
Honored for exceptional contributions driving success and measurable value for Fortune 500 enterprise clients through strategic collaboration and technical excellence.
FAQs
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I determine my rates and offering price points based on a number of weighted factors - these include:
• My formal Education, Training and Certifications
• My 9+ years of direct engagement and immersive experience
• My unique set of refined skills, including holistic vision and empathetic approach
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You can book a service via the Services page of this site:
You'll be able to choose from the different sessions as well as if you'd like to operate via Live Session or Asynchronously via my Training Portal.
Booking a Session allows you to choose the specific day, time, share clarifying context about you and submit payment to confirm your engagement.
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Description text goes hereIn order to be mindful of the different demands and responsibilities of people from many walks of life, I currently offer sessions via two possibilities of engagement:
A Live Session:
• A timed session usually in 25, 50 or 60 minute intervals with a review of your submitted context from booking (a set of questions shared with your payment) as well as a live discovery with myself about your familiarity with core concepts.
The final output will be a custom prescriptive walk through for your own savvy glow up.
An Asynchronous Session:
• A set of submitted media via my Training Portal:
1. My initial response to your submitted context from booking (a set of questions shared with your payment)
2. My Discovery Questions about your familiarity with core concepts
3. Your responses to the discovery that results in the custom prescriptive walk through for your own savvy glow up.